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TUSB7320: High Current consumption with different idle activity on both ports

Part Number: TUSB7320

Hello Everyone,

we've got a power issue with our TUSB7320. Its works, but it gets quite hot, even if nothing is connected. From the thread (https://e2e.ti.com/support/interface/f/138/p/365370/2319299?tisearch=e2e-sitesearch&keymatch=TUSB7320#2319299) I took the idea to observe the SSTXP/M signals. It could mean the device is in "compliant mode". I did that and here's the result is below. On USB1 there's no activity, on USB2 there a pulses with a frequency of about 186Hz.

Furthermore I observed the Data-lines of USB2 after that and they showed no activity.

Below is another screenshot that shows the pulse-form of those seen periodically in the upper image:

Can you tell us where to look next?

best regards

Maximilian Welsch