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TUSB7320: USB3 camera will disappear when cold boot

Part Number: TUSB7320

Hi Sirs,

Sorry to bother you.

As title, 

When cold boot, our USB3 camera will disappear.
The fail rate is about 0.27%. But disable Hyper-threading, the cold boot will be normal.

Did you have any experience on this issue before?

Our system spec as below

CPU

I7-6820EQ CPU 2.80GHz

OS 

Windows 7 64-bit professional

USB3 camera model

Brand: Baumer

Type: VCXU-13M, VCXU-51M

 

camera driver

USB_Driver_HPM_2.9.1_RC1_Win7_x64