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TUSB2077A: doesn't replied ACK from device

Guru 11170 points
Part Number: TUSB2077A

Hello E2E,

Currently, PC (Windows 10) and this product (TUSB2077APTR) are connected via USB, and USB communication is performed, but when the following request is generated from PC, the device does not return ACK and USB reset is performed from PC Phenomenon has occurred.

         ** Request details **********************************
         Device request |
         Device Request Direction | Host to Device
         Request Type | Standard Request
         Recipient | Endpoint
         Request code | CLEAR_FEATURE (1)
         Feature selector | ENDPOINT_HALT (0)
         Endpoint number | 1 [IN]
        ******************************************************

If you have any measures or advice, please let us know.

Regards,
ACGUY