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DS90UB948-Q1: I2C being pulled down for a long time

Part Number: DS90UB948-Q1

Dear TI Experts,

  I am now using DS90UB948 and DS90UB949, and meet with a problem need your help:

      Sometimes the SDA & SCL is pulled down for 200-300ms, which lead to the master cannot operate the remote I2C

       Normally the SCL and SDA are pulled down for less than 1 ms


I'd like to know what factors can lead to such problems~