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DS90UB927Q-Q1: The DS90UB927's IIC clock is pulled down

Part Number: DS90UB927Q-Q1

 HI TI employees,

My client USES ds90ub927/928 design, and has encountered some problems at present,they found that DS90UB927's I2C clock signal was abnormal,this is shown below.

May I ask what caused it and how to solve it.