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SN65HVD485E: RO output is abnormal

Part Number: SN65HVD485E
Other Parts Discussed in Thread: SN75176B,

Hi Sir,

Under certain  environment, the chip enters an abnormal state, the RO output high level changes to about 1V, the chip becomes hot, and the fault mode can only be launched after the chip is recharged. If the chip is in the above state for a long time, the chip will be damaged. But SN75176B has no such problem.

So why has this problem in SN65HVD485E? How to avoid it? Pls give us some recommendation.

Thanks.

BR

Sara