TPS65987D: TPS6598x Application Customization 5.13 unexpectedly quit

Hugo Liu

Genius 5095 points

Part Number: TPS65987D

Hi Sir,

We want to use the TPS6598x Application Customization Debug mode function,

But if we Mouse click "Debug mode" the TI GUI always unexpectedly quit.

we are follow TI's " TPS6598x Application Customization Tool User’s Guide " to setting my computer.

My partner used same software is OK.

Has anyone reported this problem?

Hugo

over 5 years ago

0 Eric Beljaars over 5 years ago

TI__Mastermind 36756 points

Hi Hugo,

I have not heard of this problem before. I would suggest uninstalling the software and reinstalling it. Additionally, if the problem persists, I would suggest selecting Debug --> Configure I2C/SPI Adapter Settings, select the adapter you are using and running an I2C Sweep before entering debug mode.

Thank you,
Eric

0 Prajith Cheerakkoda over 5 years ago

TI__Expert 8680 points

Hi, Are you using a newly installed Windows OS? How different is your test system from your partner system?

Thanks

0 Hugo Liu over 5 years ago in reply to Eric Beljaars

Genius 5095 points

Hi Eric,

Thanks for your support.

We are change the Adapter FTDI to Avrdvark solve this problem.

Hugo

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TPS65987D: TPS6598x Application Customization 5.13 unexpectedly quit