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DP83867CS: DP83867 packet loss problem

Part Number: DP83867CS


My customer has a problem with 1Gb PHY DP83867 - issue with packet loss.

System architecture is following:

1Gb switch connects up to 50 measuring devices, that send in real-time 200-byte packets, and the controller.

There is a DP83867 PHY and a Freescale ls1021 processor on a controller. The switch synchronously receives Ethernet packets which are transmitted to the controller for processing. The traffic is about 50 Mbps, IPG - 96ns.

Controller receives damaged packets with fcs error in SGMII or RGMII mode 3-5 times in 2 sec. Traffic is continuous at the same frequency.

For the diagnosis, the following experiments were carried out:

- other devices were taken instead of our controller. No packet loss.

- put an external switch between the switch and the controller. No packet loss.

Could you please help with identifying the problem?

Thank you