XIO2001: xio2001 RMA

Lin Hsian

Expert 1580 points

Part Number: XIO2001

Hi,

Could you please check the RMA status => CPR191033460

Thank you.

Warm Regards,

Kevin Lin

over 6 years ago

0 Davor Glisic over 6 years ago

TI__Expert 8165 points

Hello Kevin,

For RMA status, please visit Customer Support Center or contact your local TI sales representative.

Regards,

Davor

0 Lin Hsian over 6 years ago in reply to Davor Glisic

Expert 1580 points

Hi,

Still no status could found.

0 Davor Glisic over 6 years ago in reply to Lin Hsian

TI__Expert 8165 points

Hello-

You need to contact Customer Support Center so that the team could lookup the RMA status for you. Engineers like myself answering technical questions on E2E forums don't typically have access to the systems that track RMAs.

I did contact Customer Support Center and found out that the the CPR191033460 has been declined. An email was sent to the requestor for additional information.

Regards,

Davor

0 Lin Hsian over 6 years ago in reply to Davor Glisic

Expert 1580 points

Hi Davor,

Appreciate for your reply.

How to see the CPR191033460 status from customer support center?

I didn't saw the mail why declined this RMA request and how can I do for next?

0 Lin Hsian over 6 years ago in reply to Davor Glisic

Expert 1580 points

Hi Davor,

Appreciate for your reply.

How to see the CPR191033460 status from customer support center?

I didn't saw the mail why declined this RMA request and how can I do for next?

0 Davor Glisic over 6 years ago in reply to Lin Hsian

TI__Expert 8165 points

Hello-

You can initiate a chat session (click on Chat with TI) with a Customer Support Center representative and ask about CPR191033460 or any other RMA status.

Regards,

Davor

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XIO2001: xio2001 RMA