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TPS65983B: Host not recognized USB device from TPS65983B

Part Number: TPS65983B

Dear Team,

My customer connect USB 2.0 device to TPS65983B MUX but device doesn't recognized by HOST device

Below is customer H/W block diagram and attached is customer's project file. 

would you help to check is there is wrong in the project setting? thanks. 

 

thanks & Regards

Eddie