BQ78PL114

Hello,

What is the error that is occurring?

Have you followed the EVM users guide?

Users guide: https://www.ti.com/lit/ug/sluu335a/sluu335a.pdf?ts=1595531510228&ref_url=https%253A%252F%252Fwww.ti.com%252Fproduct%252FBQ78PL114

Sincerely,

Wyatt Keller

I checked but this does not provide a solution.

Which version of window should I use?

Hello,

For system requirements I would check this document: https://www.ti.com/lit/ug/sluu336c/sluu336c.pdf?ts=1595536445027&ref_url=https%253A%252F%252Fwww.google.com%252F

Some of the older gauges may require 32 bit and an older OS

Sincerely,

Wyatt Keller

Hello,

Can you provide screenshots of the errors you are encountering?

Sincerely,

Wyatt Keller

Wyatt Keller said:

Can you provide screenshots of the errors you are encountering?

I can't add images here

uploadedbq.pdfbq1.pdf

UPLOADED0181.bq.pdf

Is there a solution in this regard?

Hello,

I have assigned this to someone more familiar with bqWizard that can help answer this for you.

Sincerely,

Wyatt Keller

Hello,

I heard back from my colleague:

it requires TI USB-TO-GPIO interface adapter with compatible firmware for bqWizard™ version 2.5 or newer/ – MCC iPort/USB™ for bqWizard™ 2.5.7 or newer version . And it only works with 32-bit Windows.

Sincerely,

Wyatt Keller

okay i'm waiting

ok I am waiting

i'm already using it but bqwizard isn't working

Will we proceed over the newly opened case?

Hello,

Yes it will proceed in the new case.

This is the new thread you opened, it appears to be the same issue: https://e2e.ti.com/support/tools/ccs/f/81/t/926807?tisearch=e2e-sitesearch&keymatch=%2520user%253A455532

Sincerely,

Wyatt Keller

thank you so much 

see you later