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TPS65987DDJ: TPS6598x configuration tool doesn't work

Aleksandr Dudko
Prodigy 115 points

Part Number: TPS65987DDJ
Other Parts Discussed in Thread: TPS65981, TPS65987D

Hi everyone

I use Power Delivery Controller (TPS65987DDJ) for my new project. I need to configuration it. I downloaded tool (Tool), but it doesn't work (see the screenshot). What should I do?

  • 0
    Prodigy 115 points

    acConfigurationGui.exe.log:

    Traceback (most recent call last):
    File "acConfigurationGui.py", line 5359, in <module>
    File "splashscreen.pyc", line 6, in __init__
    File "Tkinter.pyc", line 1814, in __init__
    _tkinter.TclError: Can't find a usable init.tcl in the following directories:
    {C:\Program Files (x86)\CSR\BlueSuite 2.5.0} {C:/Program Files/Texas Instruments/TPS65981_2_6_7_8 Application Customization 6.1.1/lib/tcl8.5} {C:/Program Files/Texas Instruments/TPS65981_2_6_7_8 Application Customization 6.1.1/lib/tcl8.5} {C:/Program Files/Texas Instruments/lib/tcl8.5} {C:/Program Files/Texas Instruments/TPS65981_2_6_7_8 Application Customization 6.1.1/library} {C:/Program Files/Texas Instruments/library} {C:/Program Files/Texas Instruments/tcl8.5.15/library} {C:/Program Files/tcl8.5.15/library}

    This probably means that Tcl wasn't installed properly.

  • 0 in reply to Aleksandr Dudko
    TI__Genius 9050 points

    Hi, 

    I have assigned this to the concerned engineer, he will get back to you soon. 

    Thanks

    Prajith 

  • 0 in reply to Aleksandr Dudko
    TI__Intellectual 2370 points

    Hi Aleksandr：

    Has the problem been solved?

    If it is still not resolved, we recommend that you reinstall it.

    Please try to reinstall it according to the relevant guides. 

    Thanks.

  • 0 in reply to Bing Hwang
    Prodigy 115 points

    I tried to reinstall, but unfortunately the tool doesn't work. I don't know why...

  • 0 in reply to Aleksandr Dudko
    TI__Intellectual 2370 points

    Hi Aleksandr：

    I installed the Tool you provided, and the tool works. So I recommend that you use another PC to try to install the tool.

    Notice, the tool you installed just support these devices:

    It seems that you want to use TPS65987DDJ, but the tool you want to install can just support TPS65987DDH. 

  • 0 in reply to Bing Hwang
    Prodigy 115 points

    Hi Bing:

    Thank for your answer.


    I installed the tool on the second PC. And the tool work. But for comfortable work I want to use my main PC. I think, may be my main PC doesn't have any library/drivers/ets... I thought may be somebody can help me.


    About support of devices:

    I read on this forum about support TPS65987DDJ. I think TPS65987DDJ and TPS65987DDH ICs are identical for the tool. Or I'm wrong? If the tool doesn't support TPS65987DDJ, what the tool wiil I be able to use?