This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

DS90UB940-Q1: Black Display in 940

Part Number: DS90UB940-Q1

Hi Team,

My customer now use 947+940 and 947+948 in their head unit. 947+948 could display normal but 947+940 has black screen when power-up.

Could you please help to give some suggestion? Thanks!

  • When: Power up the car,cluster with 940 is black screen. After reset, it could display normally.
  • How often: customer shipped 300 head units and 1 of 300 occurred. The situation can't repeat.
  • Test when black screen happened:
    • LOCK=0
    • The registers when black screen and normal screen are the same.
    • Customer can't write 940's register but can read 940's register.
    • When using 947's PATTERN, it still can't display in 940, still black.
    • When reconnect 940's input and output, it still can't display in 940, still black.