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TUSB321: The DIR pin changes from High to Low when data rate changes from USB3 to USB2, how to solve it ?

Part Number: TUSB321

Hi 

We encountered an issue that our cable does not changes it side (CC1 and CC2 keep the same) connecting to TUSB321. However when the data rate changes from USB3 to USB2 we see the DIR pin status changes (from high to low or low to High) which cause the switch to switch at wrong position. 

May i have your suggestion how to solve it ?