We have a customer reporting our product IS outputting correct video (driven by the TFP410), BUT our firmware running on our product is reporting there is no DVI device attached. Our firmware examines the RSEN bit to determine if there is a DVI device present (note datasheet page 17 for bit position in the TFP410 map) - so it would appear that for some reason the RSEN bit is not being asserted as expected since there certainly is a DVI device attached. Page 14 of the datasheet is extremely vauge as to how the TFP410 determines whether there is a DVI device - the datasheet merely states: "The receiver sense input (RSEN) bit indicates if a DVI receiver is connected to TXC+ and TXC-." Clearly the differential clock and differential datalines from the TFP410 ARE connected since correct video is presented at the DVI load.
Note that it is ONLY this one specific instance of this product that is having this trouble, so the issue is presumably not a 'design problem' but a 'manufacturing fault' of some kind manifesting in this strange way on only this one build. Other samples from our production line DO work properly with the same DVI load device. In order to trouble shoot what the presumed assembly fault might be....I need to know in much greater detail how the TFP410 is making a determination (using the TXC+/- lines) that a DVI load is not present.
The DVI differential outputs from the TFP410 are essentially just regular LVDS signals....so I could make some guesses how the TFP410 might monitor current flow through the DVI loads parallel termination on the TX+/-.....but I don't want to have to reverse engineer how the TFP410 operates. Obviously I'd rather the TI designers specified for me, in detail, how the part does this sensing (ie. what current threshold is required, assuming the RSEN bit is looking at current).
Any input anyone has would be much appreciated.