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DS90UB940-Q1: UB921 with UB940, UNLOCK and flicker screen

Part Number: DS90UB940-Q1

Hi team,

My customer is using UB921 and UB940 for their application as below.

Issue: LOCK frequently unlock, and flicker screen.

Test has been done:

1. 940 Pattern mode:

test

LOCK status

1. pattern mode: internal CLK, internal timing    

GOOD 

2. pattern mode:external CLK, internal timing

GOOD

3 . pattern mode: external CLK, external timing

GOOD

2. 921 Pattern mode:

test

LOCK status

1. pattern mode: internal CLK, internal timing    

GOOD

2. pattern mode: external CLK, internal timing

NG

3. pattern mode: external CLK, external timing

NG

3. Enable 940 link error count with 0x41=0x1F.   no more unlock and display back to normal

4. fixed EQ at level 0 to 3, reduce the Unlock frequency, but still unlock

5. 940 MAP analysis as below.

Next to test:

1. PCLK jitter of UB921 input side.

2. CMLOUT of UB940 

Do you have any more advice or test you may want to do for this case?

Thanks!