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SN74HC165: SN74HC165 data misalignment issue

Part Number: SN74HC165

Hi there,

I have a design with 8 pcs SN74HC165 in series to get 48 IOs' state (6 IOs for each IC). Each cable is about 500mm in the chassis. Most of the time they works well, but one of the chips had an issue. When data passed through it and was output, it would shift incorrectly. The normal data should be 00111111, but after passing through it, it became 01111110. The problem was resolved after I replaced the chip. Now, our customer wants to know why this happened.165.png