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INTERCONNECT-STUDIO: Interconnect studio-1.7.1_1292 does not start.

Christian Himmelsto�
Prodigy 10 points

Part Number: INTERCONNECT-STUDIO

Hi Team!

Interconnect studio-1.7.1_1292 does not start.

The following error is logged in the Windows event log.

Fehlerhafter Anwendungsname: nw.exe, Version: 0.94.0.0, Zeitstempel: 0x665bfc50
Fehlerhafter Modulname: nw.exe, Version: 0.94.0.0, Zeitstempel: 0x665bfc50
Ausnahmecode: 0xc0000409
Fehleroffset: 0x00000000001a2319
Fehlerhafte Prozess-ID: 0x76AC
Fehlerhafte Anwendungsstartzeit: 0x1DC854A7569165E
Fehlerhafter Anwendungspfad: C:\ti\interconnectstudio_1.7.1\nw\nw.exe
Fehlerhafter Modulpfad: C:\ti\interconnectstudio_1.7.1\nw\nw.exe
Berichts-ID: 0859085b-3929-4f57-854e-89bbbd9020dc
Vollständiger Name des fehlerhaften Pakets: 
Fehlerhafte paketbezogene Anwendungs-ID

AppName nw.exe
    AppVersion 0.94.0.0
    AppTimeStamp 665bfc50
    ModuleName nw.exe
    ModuleVersion 0.94.0.0
    ModuleTimeStamp 665bfc50
    ExceptionCode c0000409
    FaultingOffset 00000000001a2319
    ProcessId 0x76ac
    ProcessCreationTime 0x1dc854a7569165e
    AppPath C:\ti\interconnectstudio_1.7.1\nw\nw.exe
    ModulePath C:\ti\interconnectstudio_1.7.1\nw\nw.exe
    IntegratorReportId 0859085b-3929-4f57-854e-89bbbd9020dc
    PackageFullName  
    PackageRelativeAppId  

What does exception code c0000409 mean?

How can I fix this error?

I hope you can help me get the program running.

Thanks!

  • 0
    TI__Genius 15501 points

    Hi Cristian,

    I would recommend restarting your computer, and reinstalling InterConnect Studio. 

    The exception code here is not unique to our application, and is a code used whenever a windows application terminates itself due to an error. It looks to me like either something is interfering with InterConnect Studio's ability to start which is why I recommend restarting to see if there is interference, or that the install was somehow corrupted which is why I recommend reinstalling. If this persists I would consider contacting your IT teams, or switching to the in browser version of ICS located at https://dev.ti.com/sysconfig/?product=TPLD

    Regards,

    Owen