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Behavior of LSF0204 when VrefA open

Other Parts Discussed in Thread: LSF0204

Dear support team

My customer use LSF0204 as 5V↔3.3V level shifter.

There is the time VrefA is open in their application , then internal SW is turned on in spite of EN being  pulled-down to GND.

And VrefB voltage appear on VrefA pin.

Is there the method to prevent the VrefB voltage from appearing on VrefA pin?

Regards

Tomohiro Nagasawa