Our customer detected the parts and they found there is damage inside the part. They want to confirm the cracks will affect use or not,pls help us confirm it.
Thank you.
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Our customer detected the parts and they found there is damage inside the part. They want to confirm the cracks will affect use or not,pls help us confirm it.
Thank you.
Hi Allison,
All devices we ship are electrically tested prior to being released - the devices functioned when they left TI.
I cannot be certain from a simple image what type of damage has occurred or what effects it might have on the performance of the device. I would recommend to perform an electrical check of the device.
If there is a concern from the customer, the device can be returned to TI through our FA process - this would have to be started with their supplier.