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We can no longer find a reliable company to program these parts. Part no 81036072A (had to say I did not have a part no!!)

Peter Bauer
Prodigy 20 points

We supply this part, with our IP (jedec program) , to an avionics company. We have done so since 1994. Avnet programmed these devices for us. They lost the TI contract and Arrow Canada is not a company we can deal with due to them loosing our IP and not disclosing where the parts would be programmed. These cannot go to China or India which seems to be the case for Arrow Canada. We've found that we can purchase these parts directly from TI. What we need is to have them programmed with our known good JEDEC file. Our question is 'Is this something TI can do?' If not can TI supply a list of devices that can be used to program this device 81036072A so that we can do the programming?
Thanks,
Peter

P.S.  This is very urgent.  I had entered a ticket over a week ago with no response.  Then did a live chat and was told they could not help - I would have assumed the ticket would have been forwarded to the correct group based on part no.  Hopefully this works.

  • 0
    TI__Guru* 97046 points

    Hey Peter,

    You've reached the right person, but I don't have an answer for you right now.  I'm going to look into this and get back to you within 24 hours.

  • 0 in reply to Emrys Maier
    TI__Guru* 97046 points

    Hey Peter,

    I'm still waiting to hear back from my operations team to find out if we can program these internally or not -- I'll get back to you on that.

    For now I wanted to share what I've learned.  It looks like almost all of the documentation I have on these goes back to 1986, so I'm not sure of how good this info is.  I have a list of companies that made programmers that worked with the PAL series of chips and two that made software -- one of them is definitely still around (DATA I/O), but I don't know if they still support programming these devices. I'd recommend you to reach out to them directly and see what they say.

    Here's the contact info for all of the companies I found (taken straight from the document I found it in):

    I also found a DOS based program in our records that explains how to setup the software for a particular programmer, the MACHXL, but I haven't been able to find any details on that programmer outside what I have here. I'm guessing that it's no longer manufactured. I'm guessing this is what we previously would program these devices with, but unfortunately there's no one around from that time period to ask.  Here's the contact info from the user's guide I found:

    I hope some of this helps. I'd be happy to share these documents with you directly if you'd like to look through them all - please reach out to me via email if you'd like to get a copy of them:  Emrys (at) ti.com

  • 0 in reply to Emrys Maier
    TI__Guru* 97046 points

    Hey Peter,

    I haven't heard back from the operations team yet, I'll keep asking.

  • 0 in reply to Emrys Maier
    TI__Guru* 97046 points

    Hey Peter,

    I'm still looking into this.

    Have you had any luck with the contact info I provided above?

  • 0 in reply to Emrys Maier
    Prodigy 20 points

    Hi,

    No replies yet.  We've tried data io since I remember them as the 'big' company from those days.

    I'm really hoping that TI will be able to do this in-house or if you have a short list of very reliable companies

    that can program these devices, as a service.

    What's annoying is that Avnet will not even program chips from another distributor or TI and we did this for nearly

    30 years with them! 

    Right now we're out of options and Arrow Canada's behavior is pretty much the root cause.  I'm amazed that Avent

    lost their contract to such an unprofessional company (IMHO).

    Thanks,

    Peter

  • 0 in reply to Peter Bauer
    TI__Guru* 97046 points

    Hey Peter,

    Unfortunately, I don't have good news.

    We continue to produce the parts, however we just don't have the legacy solution to support programming these.

    If you reach out to me via email (Emrys (at) ti.com) I can directly send you all the documentation I have that I can't post publicly.

    Sorry I'm not more help.