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MSP-EXP432P401R: Keil not detecting the MSP-EXP432P401R board

Part Number: MSP-EXP432P401R

Hello,

I bought an MSP-EXP432P401R board for my class. It was working just fine for the half of the semester. Then one day the update button showed up and when I clicked "Ok" and try to use the board with Keil afterward, Keil stopped detecting the board. My professor contacted Ti for this issue and they said no clued and recommended me to get a new one. Then the same thing happened again later but this time I chose "Cancel.' But still, the Keil is not detecting the board. It is not showing up on the device manager either. Can someone tell me how to solve this issue? I cannot be buying the new one everytime this happens without knowing the cause.

Thank you,