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BOOSTXL-EDUMKII: Broken LCD

Danilo A.
Mastermind 26500 points
Part Number: BOOSTXL-EDUMKII

Hi Team,

We have received a report from our customer that he received BOOSTXL-EDUMKII with broken LCD which he bought a week ago. Please see some pictures of the module with broken LCD. Can you please confirm if this is eligible for replacement?

   

Regards,

Danilo