SYSCONFIG: crashes when configuring a SPI bus.

Marvn Arcangel

Part Number: SYSCONFIG

Hi Experts,

Our customer is using SysConfig tool (ver1.11.0+2225) running on Windows 11 and experiencing crashes when changing or configuring one of the SPI ports causing the customer to lose the configuration and have to start over.

Below is the error message as reference:

Can you help identify the cause of the problem? Is SysConfig tool compatible with windows 11?

Thanks in advance.

Regards,

Marvin

over 3 years ago

0 Jackson Thomas over 3 years ago

TI__Genius 14415 points

Hello Marvin,

What device part number is this happening with?

Regards,

Jackson

0 Marvn Arcangel over 3 years ago in reply to Jackson Thomas

TI__Genius 14340 points

Hi Jackson,

I will get back to you soon with this information.

Regards,

Marvin

0 Marvn Arcangel over 3 years ago in reply to Jackson Thomas

TI__Genius 14340 points

Hi Jackson,

The customer is using F28377S.

I hope this helps.

Regards,

Marvin

0 Nima Eskandari over 3 years ago in reply to Marvn Arcangel

TI__Guru 52040 points

Marvin,

Can you send me the customer syscfg file?

Nima

0 Nima Eskandari over 3 years ago in reply to Nima Eskandari

TI__Guru 52040 points

Also which package are you using?

I tried F2837xS with 337 pin package and added all SPis without an issue:

0 Marvn Arcangel over 3 years ago in reply to Nima Eskandari

TI__Genius 14340 points

Hi Nima,

The customer is using the 100PTP package.

The customer also mentioned that. It is more likely to crash if SPI added to configuration later. For example, if you've configured some GPIOs and then add SPI, it will often crash.

I hope this helps.

Regards,

Marvin