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TMS570LC4357: Hercules MCU and Debugger xds560v2 Gaps/Data Errors

Part Number: TMS570LC4357

Hi,

My customer has wrote the following:-

I have setup the Protrace v560v2  from Spectrum Digital with the Hercules HDK,  and constantly there are trace data that contains gaps / data errors.

I have tried to increase the default pin 10 -> max 19, but the problem is still here

Can you advise any ways to eliminate the errors?

Thanks

Andy