Part Number: AM2634-Q1
Hi experts,
In customer field, find one failure board that after low temperature test, the board can't be boot up. After debug, we found that it is because the boot pins (SOP[3:0]) voltage level not right when power-up. The required voltage level SOP[3:0] should be 4'b0100 but in this failure board SOP[3:0] are 4'b0110, which means SOP1 (QSPI-D1) voltage level changed after low temperature test. And the SOP1 voltage level is strange, i.e. equals 1.9V.
In customer's schematic, the QSPI-D1 is tied to VSS_GND via a 10k pull-down resistance. So we supposed that maybe the root cause is the resistance of QSPI-D1 pin changed. We tested it and found that the resistance is truly only 7k while the regular board is 49k. So this is the cause of this failure.
Customer wants us to explain this failure quickly since they also tested other regular boards under low temperature and similar failure reproduced. They also want us to provide the temperature characteristic of QSPI-D1 pin's resistance.
Thanks,
Will