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TMS570LC4357: How to get the CCS the tools -> RTOS analyzer and System analyzer to work?

Part Number: TMS570LC4357


When using the pro trace debugger, after loading the app image. Under CCS the tools -> RTOS analyzer and System analyzer and both cannot run further when it prompted for custom UIA configuration file.  Is there other debugger available for these, or it is just a matter of loading a different firmware.  Appreciate your help. Cheers