TMDSEMU110-U: No powering up (SO 102342)

Dan Lee

Part Number: TMDSEMU110-U

Dear Tech Support Team,

One of our customers purchased 2 pcs of TMDSEMU110-U and stated that one of them is not powering up when they connected it with a USB cable.

per customer, the other one is working fine with turned green LED light. Could you please help to check and advise if there is a way to resolve it? or is this one defective? Thanks.

Best Regards,

Dan Lee

over 2 years ago

+1 Benjamin Collier over 2 years ago

TI__Mastermind 36526 points

Dan,

I think it would be good to try using a different USB cable, as well as trying multiple PCs or USB ports.

If the customer plugs the XDS110 into their PC and nothing is seen in device manager, this is a hardware issue that we cannot resolve.

Please see this page to proceed: https://www.ti.com/support-quality/additional-information/customer-returns.html

Best Regards,

Ben Collier

Arm-based microcontrollers

Arm-based microcontrollers forum

TMDSEMU110-U: No powering up (SO 102342)