TMDSEMU200-U: XDS200 Debug probe problem

Matthew Clark

We have a defective XDS200 TMDSEMU200-U Debug probe Serail#TC55027, that we purchased earlier this year. We need to send it back for repair or replacement.

We have purchased a few of of these debug units here this year. We had our software team and our hardware team both confirm that this 1 debug unit isn’t working anymore.

Please let us know the process to take care of this.

Regards,

Matthew Clark

over 2 years ago

0 Gus Martinez over 2 years ago

TI__Mastermind 29921 points

Matthew,

Can you provide more details on what isn't working on the debug probe? Have you followed the troubleshooting steps in the page below?

https://software-dl.ti.com/ccs/esd/documents/xdsdebugprobes/emu_xds200.html

0 Matthew Clark over 2 years ago in reply to Gus Martinez

Prodigy 10 points

Hi Gus,

Sorry but I don't I don't use the tool myself. We have multiple copies of this debugger at our location. We tested this debugger side by side with the same XDS200 debugging tools, using the same application tool, with 2 different groups in our lab(Hardware/Software) They both confirmed that this debugger tool is not communicating to the application tool and the other debuggers we have are communicating. I can try the troubleshooting steps you mentioned, but I don't think they would help in this case.