XDS100: ZOOM Meeting request

Hello,

I am looking at you other threads and so far I can see that the issue is that you are using a CCS version that does not support your devices. Please check my replies to you other threads.

Thanks

ki

Jacinto 7 EVM Quick Start Guide for TDA4VM and DRA829V Processors (EVM)

I have the DRA829V SOM installed

I have attached files.

Where are the software tools and source codes in order to program the SOM?

Thank you

I will bring this thread to the attention of the device experts. They can assist further.

Hi,

I will recommend you to go thru the below link for more information.

https://dev.ti.com/tirex/explore/node?node=A__AP9PmnJ74RMKRuis9EJjGA__TDA4VM-ACADEMY__dS93ClC__LATEST

https://software-dl.ti.com/jacinto7/esd/processor-sdk-rtos-jacinto7/09_01_00_06/exports/docs/psdk_rtos/docs/user_guide/ccs_setup_j721e.html

What do I enter for "select a board or device"

Also, how do I setup switches to boot up from micro SD Card:

I have to send the entire unit to TI for evaluation. Can't connect to the unit. No display.

Out firmware engineer created bootable image on a micro SD card (installed)

I have wasted over two months and have not gotten any where. I can't ping the box and there is no signal on the Display Port l :  DISPLAY1.

This project is of most extreme importance to our business!! So please help us out here.

Could you share what kind of equipment and application you are trying to build on TDA4VM EVM?

Is it Linux based?

We recommend to use pre-built binary first from SDK and make sure the board is working properly.

All the steps are documented in the user guide.

https://www.ti.com/tool/PROCESSOR-SDK-J721E

https://software-dl.ti.com/jacinto7/esd/processor-sdk-linux-jacinto7/09_01_00_06/exports/docs/devices/J7_Family/linux/index.html

Please let us know which step your team is having problem to proceed.

Hello,

what is the revision of the board you have? Also, can you point us to the link where you ordered it.

if this is the TDA4VM-SK board, you must try to use the information provide here:

https://www.ti.com/tool/download/PROCESSOR-SDK-LINUX-SK-TDA4VM

See the documentation links on this page.

Thanks.

I have built the software and still does not work. Connecting the video monitor to either display ports. No signal is detected. Tried three different monitors.

Also, connecting from USB/DEBUG port or XDS1100 port, I can not connect to Code Composer interface.

I need to send the entire board including the SD Card and have your team fix the issues

I am going to contact our legal department for further help and assistance

Thank you

Please have the support team manager call me 949-442-2365

Hello,

Sorry to hear that you are still unable to get it working. But can you please provide more more/specfic details previously requested above? Also, requesting additional information as below:

Stanley Liu said:

Could you share what kind of equipment and application you are trying to build on TDA4VM EVM?

Is it Linux based?

Praveen Rao said:

what is the revision of the board you have? Also, can you point us to the link where you ordered it.

-1- What is the unit you have? Please share the board number/ photo of it? 

-2- Detailed steps used to build the software? Did you refer any user guide? if yes, can you share the link/details?

-3- Detailed steps followed to run the software on the unit?

Once we have your response, we'll review and let you know the action to take.

Thanks.

Your statements are bunch of word salad. It does not help me at all. Just waste of time. Please do not respond since you have no clue

Ok. With the info provided so far, we are unable to proceed. 

Thanks.

I am sending/ returning it due to lack and unwilling to provide adequate support

Hello,

With all due respect, we have good intention and willing to support, but we are unable to support without we receiving the information that is request above.

Closing this thread.

Thanks.