This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

EK-TM4C129EXL: Unable to connect to XDS110 Debug Prob

Part Number: EK-TM4C129EXL

Tool/software:


I'm new to TI ecosystem and embedded software development.
I tried two EK-TM4C129EXL on two different machines but I saw the same error as I clicked Test Connection in CCS 10.4 or CCS 12.8. 

This error is generated by TI's USCIF driver or utilities.

The value is '-260' (0xfffffefc).
The title is 'SC_ERR_XDS110_OPEN'.

The explanation is:
An attempt to connect to the XDS110 failed.
The cause may be one or more of: no XDS110 is connected, invalid
firmware update, invalid XDS110 serial number, or faulty USB
cable. The firmware and serial number may be updated using the
xdsdfu utility found in the .../ccs_base/common/uscif/xds110
directory of your installation. View the XDS110SupportReadMe.pdf
file there for instructions.

[End: Texas Instruments XDS110 USB Debug Probe_0]

I checked XDS110SupportReadMe.pdf. Seems this is related to the firmware on the launchPad
xdsdfu -e  show the mode is RUNTIME.
So I run xdsdfu -m to switch the mode to DFU. The command output "Switching device into DFU mode" rather then "Switched to...". So, when I run xdsdfu -e it still output Runtime.
In this mode, I was not allowed to run command xdsdfu -f firmware.bin -r

Without a workable Debug prob, I'm also not be able to load my binary to the launchPad. 
Please help, thanks!