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TMDSEMU110-U: External XDS110 Debugger does not seem to be programmed properly

Part Number: TMDSEMU110-U
Other Parts Discussed in Thread: UNIFLASH

Tool/software:

Recently I received several external XDS110 debuggers from TI FAE as samples.   When testing them on AM263P4-CC evaluation board through JTAG connection on the breakout board, I found Uniflash did not recognize the device properly.

Here is a screenshot.  The top device in the red box is the external XDS110 connected to my laptop.  The bottom device in the green box is the CC evaluation board onboard XDS110 debugger.

The external debugger shows "serial number: NoSerial" and "Device: (click to manually select)".  (See image attached)

The debugger still seems to work despite the lack of information though.  

Is there a way I can fix this easily?

Thanks.

External Debugger info:

LOT: 4018021SVT

Serial# 8482301739

518155-0001R Rev. A