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Hercules RM48HDK connection problem via virtual comm port



Hello all,

Recently, my team has started the evaluation proccess of Hercules microcontollers for new projects. We are using RM48HDK for the purpose. However, we discovered that communication via USB serial com port on some computers does not work. The Hercules Demo Suite Launcher does not open the port.

After clicking "Yes" the downloading proccess works correctly. The LEDs blink after PORST and communication with the board works via HyperTerminal. However, the DEMO software on PC still does not find the firmware on board.

Another problem is that on one PC we get the message "The VI is not executable. ..." :

We are running Windows XP SP2 and SP3 on our PCs.

Could you help us with workarounds ?