I've tried getting support from Exosite and they refer me to TI support. I added Connected LaunchPad, entered correct MAC address and received pop-pop saying I needed to activate device within 24-hrs. I've tried to activate and receive CIK number, but device still shows as Inactive on dashboard. Stellaris Virtual Serial Port shows connected to Com 9. Both ethernet and power leds are lit on LaunchPad. How do I get activated so that it is recognized on Exosite.