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Tiva Connected Launchpad cant connect to exosite via proxy

I recently purchased a Connected Launchpad Dev Board by Ti. On using the DEMO Program I was not able to connect to Internet.
even after setting the appropriate proxy settings i am not able to pass by the proxy.

I also tried setting manual proxy by uncommenting the #define Proxy and manually adding the proxy settings.

KINDLY HELP !

Regards,
Gurinder Singh Gill

DUMP :
Welcome to the Connected LaunchPad!!
Internet of Things Demo
Type 'help' for help.

Current MAC: xxxxxxxxxx
Obtaining IP... IP Address Found.
Locating CIK... No CIK found in EEPROM.
Connecting to exosite to obtain a new CIK...
No CIK could be obtained.

Troubleshooting Exosite Connection:

+ Make sure you are connected to the internet.

+ Make sure you have created an Exosite profile.

+ Make sure you have a "Connected Launchpad" device
created in your Exosite profile.

+ Make sure your that your board's MAC address is
correctly registered with your exosite profile.

+ If you have a CIK, make sure it matches the CIK for
this device in your online profile with Exosite.

+ If you have a proxy, make sure to configure it using
this terminal. Type 'setproxy help' to get started.
Once the proxy is set, type 'activate' to obtain a
new CIK, or 'connect' to connect to exosite using an
existing CIK.

+ Make sure your device is available for provisioning.
If you are not sure that provisioning is enabled,
check the Read Me First documentation or the online
exosite portal for more information.

Continuing in offline mode.

> setproxy proxy.iisc.ernet.in 3128
New Proxy Address: proxy.iisc.ernet.in
New Proxy Port: 3128

Attempting to re-establish link with Exosite.

Locating CIK... No CIK found in EEPROM.
Connecting to exosite to obtain a new CIK...
No CIK could be obtained.

Troubleshooting Exosite Connection:

+ Make sure you are connected to the internet.

+ Make sure you have created an Exosite profile.

+ Make sure you have a "Connected Launchpad" device
created in your Exosite profile.

+ Make sure your that your board's MAC address is
correctly registered with your exosite profile.

+ If you have a CIK, make sure it matches the CIK for
this device in your online profile with Exosite.

+ If you have a proxy, make sure to configure it using
this terminal. Type 'setproxy help' to get started.
Once the proxy is set, type 'activate' to obtain a
new CIK, or 'connect' to connect to exosite using an
existing CIK.

+ Make sure your device is available for provisioning.
If you are not sure that provisioning is enabled,
check the Read Me First documentation or the online
exosite portal for more information.

  • DId you actually put in 'xxxxxxxx' for your MAC address or is this what it printed out?  If you put that there, does the MAC address that prints out match what the sticker is?

    It doesn't look like you are getting an IP address on your local network

  • Hi Mike,

    Sorry I didn't clarified that, YES I did intentionally replased the MAC with "xxxxx" .

    Further, Yes the MAC ID used for registering on exosite Verifies to the sticker and the Debug out also.


    and finally I did also run the Web-server example and the Web IO control Example, and was able to get my Launchpad registered to the local network. and also was able to get IO turned on/off on local server.

    ___________________________                   Proxy                  __________________

    |           LOCAL NETWORK                |    <------------X------------> |      Internet                      |       (Not working for TivaC

    ------------------------------------------------                                             ---------------------------------      But working for computer)

        ^                                                     ^

        |                                                      |

        |                                                      |

       V                                                     V

    _______________         __________________

    |    Tiva C CLP        |          |         Computer            | 

    --------------------------          -------------------------------

          ( Working )                            ( Working )