TM4C1290NCPDT USB SERIAL DRIVER Compatibility issue with Windows 10. TEXAS is lagging Behind !!!

Hello Smit

I see a long paragraph and not a single sentence describing the issue, a single image showing what windows device manager sees for the drivers being used as?

Regards
Amit

Dear Amit,

In short, Is USB Serial Driver for Tiva TM4C series Controller is compatible with Windows 10??

If Yes, then please Help me out for the communication through USB serial

If No, then Please catch up with Leading Age.

bcoz as our Products are leading product and its being in hand through world Wide but TI's drivers are not being updated and is there any info document which will suggest me or claim that TIs drivers are compatible in windows 10? Bcoz we have to answer our customer as they already have Windows 10 PCs and Laptops.

smit majithia said:

If No, then Please Grow up with Leading Age.

Hello Smit

Professionally, That was uncalled for.

Ignoring the same, I would again ask for the details on which USB Serial drivers are you referring to. There is an INF file and if you open the same on a local machine, it should give details about the drivers as

;
;   TivaWare USB CDC (serial) driver installation file.
;
[Version]
Signature="$Windows NT$"
Class=Ports
ClassGuid={4D36E978-E325-11CE-BFC1-08002BE10318}
Provider=%MFGNAME%
LayoutFile=layout.inf
CatalogFile.NTx86=usb_dev_serial_x86.cat
CatalogFile.NTamd64=usb_dev_serial_amd64.cat
DriverVer=05/07/2015,2.1.1.71

[Manufacturer]
%MFGNAME%=VirComDevice,NT,NTamd64

Can you cross check and confirm if the information is the same with the drivers you have, and if not can you paste the top content of the file.

Regards

Amit

Thanks Amit,

Here is our Windows 7 fully functional drivers INF top content

;
; TivaWare USB CDC (serial) driver installation file.
;
[Version]
Signature="$Windows NT$"
Class=Ports
ClassGuid={4D36E978-E325-11CE-BFC1-08002BE10318}
Provider=%MFGNAME%
LayoutFile=layout.inf
CatalogFile.NTx86=usb_dev_serial_x86.cat
CatalogFile.NTamd64=usb_dev_serial_amd64.cat
DriverVer=12/16/2015,2.1.2.111

[Manufacturer]
%MFGNAME%=VirComDevice,NT,NTamd64

Hello Smit,

The tactical patch has been updated on the forum thread and will be in TivaWare release 2.1.3 (which is scheduled for 2Q-3Q of this year)

e2e.ti.com/.../463167

Regards
Amit

Still the same Issue is being occurred and our device still doesn't perform as fine as in windows 7 .

Ya one i thing,I didnt found any change in the Old drivers that are available online  and New Drivers you gave us as patch !!!

Is it correct.?

i have attached both files 

1) online TI Drivers available on TI website

;
;   TivaWare USB CDC (serial) driver installation file.
;
[Version]
Signature="$Windows NT$"
Class=Ports
ClassGuid={4D36E978-E325-11CE-BFC1-08002BE10318}
Provider=%MFGNAME%
LayoutFile=layout.inf
CatalogFile.NTx86=usb_dev_serial_x86.cat
CatalogFile.NTamd64=usb_dev_serial_amd64.cat
DriverVer=12/16/2015,2.1.2.111

[Manufacturer]
%MFGNAME%=VirComDevice,NT,NTamd64

[DestinationDirs]
DefaultDestDir = 12

[VirComDevice.NT]
%DESCRIPTION%=DriverInstall,USB\Vid_1CBE&Pid_0002

[VirComDevice.NTamd64]
%DESCRIPTION%=DriverInstall,USB\Vid_1CBE&Pid_0002

[DriverInstall.NT]
Include=mdmcpq.inf
CopyFiles=FakeModemCopyFileSection
AddReg=DriverInstall.NT.AddReg

[DriverInstall.NT.AddReg]
HKR,,DevLoader,,*ntkern
HKR,,NTMPDriver,,usbser.sys
HKR,,EnumPropPages32,,"MsPorts.dll,SerialPortPropPageProvider"

[DriverInstall.NT.Services]
AddService=usbser, 0x00000002, DriverServiceInst

[DriverServiceInst]
DisplayName=%SERVICE%
ServiceType=1
StartType=3
ErrorControl=1
ServiceBinary=%12%\usbser.sys

[Strings]
MFGNAME     = "Texas Instruments, Inc."
DESCRIPTION = "TivaWare USB serial port"
SERVICE     = "TivaWare USB CDC serial port"

2) you gave to me

;
;   TivaWare USB CDC (serial) driver installation file.
;
[Version]
Signature="$Windows NT$"
Class=Ports
ClassGuid={4D36E978-E325-11CE-BFC1-08002BE10318}
Provider=%MFGNAME%
LayoutFile=layout.inf
CatalogFile=usb_dev_serial.cat
DriverVer=01/20/2016,2.1.3.129

[Manufacturer]
%MFGNAME%=VirComDevice,NT,NTamd64

[DestinationDirs]
DefaultDestDir = 12

[VirComDevice.NT]
%DESCRIPTION%=DriverInstall,USB\Vid_1CBE&Pid_0002

[VirComDevice.NTamd64]
%DESCRIPTION%=DriverInstall,USB\Vid_1CBE&Pid_0002

[DriverInstall.NT]
Include=mdmcpq.inf
CopyFiles=FakeModemCopyFileSection
AddReg=DriverInstall.NT.AddReg

[DriverInstall.NT.AddReg]
HKR,,DevLoader,,*ntkern
HKR,,NTMPDriver,,usbser.sys
HKR,,EnumPropPages32,,"MsPorts.dll,SerialPortPropPageProvider"

[DriverInstall.NT.Services]
AddService=usbser, 0x00000002, DriverServiceInst

[DriverServiceInst]
DisplayName=%SERVICE%
ServiceType=1
StartType=3
ErrorControl=1
ServiceBinary=%12%\usbser.sys

[Strings]
MFGNAME     = "Texas Instruments, Inc."
DESCRIPTION = "TivaWare USB serial port"
SERVICE     = "TivaWare USB CDC serial port"

CAn you please help me out our devices still not communicate with the Windows 10 PC ya TIVA ware Serial Port is being installed successfully but didnt communicated

Hi,

Some other users had complaints about same problem - and there is on response confirmed by the original poster here.

Hello Smit

You would need to debug what exactly is happening in the application. Only then can we help better knowing where to look for as the sample examples work with the new drivers

Regards
Amit

My friend - many here, "Feel your pain" (and want you to succeed) yet your unprovoked and undeserved insult of Mr. Ashara is uncalled for - and just WRONG!

You suggest "Growing Up" I believe you MEANT to write that T.I. should "CATCH UP" w/the Win8/10 capabilities of (you claim) others.   There's a BIG difference in meaning - and myself/many others believe that you should REPLACE your "Grow Up" with (far more suitable) "CATCH UP!"

Would you be kind enough to replace your MISTAKEN choice of words?   There are many "fans" of Mr. Ashara here - it is unwise for you to write SO harshly!  (and so mistakenly!)

Hello Amit,

Sorry for such a harsh words I spoke , kindly accept my apology.

And regarding the application ok can you help me my casting my computer at your place with having windows 10 and with windows 7 so that by your side you can inspect and is there any specific method to install your patch ? Or I need to edit my code !!

Hello Smit,

As Petrei pointed out, clean out the windows USB manager and then retry. Since you would have the source code, you would first need to debug the issue w.r.t the USBLIB and the PC application.

Once you narrow it down to a particular section of the usblib code then we can be more productive to replicate the issue. Please note that we cannot take customer end systems without NDA's or Export control regulations.

Regards
Amit