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CCS/TM4C1294NCPDT: Problem With WinUSB Driver Install

David Peterson0
Prodigy 110 points
Part Number: TM4C1294NCPDT
Other Parts Discussed in Thread: EK-TM4C1294XL

Tool/software: Code Composer Studio

I'm using the QS-Scope program from GitHub - hrshygoodness/Luminary-Micro-Library website and managed to get it running on the EK-TM4C1294XL Launchpad.  But I've run into a problem when installing the QS-Start windows-drivers files that are posted on GitHub-hrsygoodness/Luminary-Micro-Library/windows_drivers.

The "Stellaris Oscilloscope Device" from Texas Instruments shows up in Windows Device Manager and appears to have all the correct driver information.  However, when I plug my Launch Pad board into my laptop Device Manager says "This device cannot start (Code 10)".  Device Manager also says "There are no compatible drivers for this device."

Do you have any suggestions on how I can troubleshoot this problem? 

  • 0
    TI__Guru*** 135355 points
    Hello David,

    It sounds like this is not a TI offered solution. I've never heard of this project or the USB drivers associated with it. If the USB drivers are not working for that project on Windows 10, likely they were not updated to be current with Windows 10 USB requirements. If so, you need to reach out to the developers on GitHub, we are not in position to support non TI-developed collateral at that level.

    The only thing I can recommend is to try out our TivaWare drivers which were updated to work with Windows 10: software-dl.ti.com/.../SW-TM4C-2.1.4.178.PATCH-1.0.zip

    Perhaps the device will still enumerate with those, just without the title of 'Oscilloscope Device'.

    The latest drivers may also be useful for you if you need to update the drivers provided with the GitHub project.

    Best of luck.
  • 0 in reply to Ralph Jacobi
    Prodigy 110 points

    Hello Ralph,

    I'm using Windows 8.1 and Tivaware_C_Series-2.1.2.111.  Which windows drivers do you recommend for my development environment?

  • 0 in reply to David Peterson0
    TI__Guru*** 135355 points
    Hello David,

    We advise customers to upgrade to the latest TivaWare, so please consider doing so, numerous bugs have been fixed since 2.1.2.

    As for USB drivers, there should be a windows_drivers folder in your TivaWare download. That folder will contain the USB drivers which had been tested and released with that version of TivaWare. So I'd recommend using either those, or if they work, the latest ones I linked prior.