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TM4C1294KCPDT: My customer feedback that their system is dead when TM4C1294 power on.

Lian Wu
Genius 5250 points

Part Number: TM4C1294KCPDT

Dears: 

My customer feedback that their system is dead when TM4C1294 power on.

Could you kindly help give some suggestion I will check with customer.

  • 0
    TI__Guru*** 135355 points
    Hello Lian,

    I don't even know where to begin, you need to explain this system in far more detail for us to even come up with ideas.

    What does the TM4C do in the system? Is it a host MCU? How much does the system rely on it? Is it a custom board or an evaluation with a TI EVM? Is it a new design? Do they see any excessive current draws or that the TM4C heats up?

    That's just some questions off the top of my head. The more detail the better.
  • 0
    TI__Guru*** 135355 points
    Hello Lian,

    I have not heard back regarding my follow-up questions, so I will assume this issue is closed. If it is not, please reply back with more details so we can attempt debug of the issue.