TMS570LS3137: Not able to open HET IDE application

sreenivasan m

Genius 3705 points

Part Number: TMS570LS3137

Hi Team,

M.Sreenivasan.

over 6 years ago

0 Sahin Okur over 6 years ago

TI__Mastermind 27355 points

Hello,

syncadlauncher.dll can be found at locations "C:\SynaptiCAD\bin\win32\" and "C:\SynaptiCAD\bin\x64\" assuming HET IDE was installed at the default location. If these are missing from your installation, I recommend re-installing HET IDE by downloading it from the link here: http://www.ti.com/tool/HET_IDE

0 sreenivasan m over 6 years ago in reply to Sahin Okur

Genius 3705 points

Hi,

Could find syncadlauncher.dll in C:\SynaptiCAD\bin\win32 and not in C:\SynaptiCAD\bin\x64. Already downloaded the IDE from the same link and getting the error. Please let me know the way forward.

Regards,
M.Sreenivasan.

0 Sahin Okur over 6 years ago in reply to sreenivasan m

TI__Mastermind 27355 points

Hello,

Thanks for confirming. Is this on Windows 7 or Windows 10? I couldn't reproduce this on Windows 10.

If it isn't too much trouble, could you please try running the installer again as an Administrator? The installation is not correctly placing the .dll for some reason. I suspect it could be due to lack of write permissions.

If it still doesn't work, you could copy the .dll file into the folder of HET.exe which is located at C:\Program Files (x86)\Texas Instruments\Hercules\HET IDE\03.05.01\ as a workaround.

0 sreenivasan m over 6 years ago in reply to Sahin Okur

Genius 3705 points

Hi, copied .dll files from C:\SynaptiCAD\bin\win32 and its working now.

0 Sahin Okur over 6 years ago in reply to sreenivasan m

TI__Mastermind 27355 points

Yes it is from C:\SynaptiCAD\bin\win32. However, I recommend trying to reinstall with Admin privileges first as there may be other files that were not correctly installed. First try with just syncadlauncher.dll and let me know how it goes.

0 sreenivasan m over 6 years ago in reply to Sahin Okur

Genius 3705 points

Hi,

After copying syncadlauncher.dll, it starts asking other .dll. So, tried by copying all *.dll files into
C:\Program Files (x86)\Texas Instruments\Hercules\HET IDE\03.05.01\, it started working for me.

Regards,
M.Sreenivasan.

0 Sahin Okur over 6 years ago in reply to sreenivasan m

TI__Mastermind 27355 points

Hi,

Thank you for the update, I'm glad to hear it's working. If there isn't anything else you need assistance with, please mark this thread as 'Resolved' and I will close it out. Thanks.

Regards,
Sahin

0 Sahin Okur over 6 years ago in reply to Sahin Okur

TI__Mastermind 27355 points

Hello,

One more thing:

This may not apply to you, but I just spoke with my colleague who mentioned they had seen this issue before when the .zip file was not unzipped before running the installer.

Regards,
Sahin

0 Sahin Okur over 6 years ago in reply to sreenivasan m

TI__Mastermind 27355 points

Hi M.Sreenivasan,

Do you need any more assistance with this issue? If not, can you please mark this as Resolved so we can close it out? Thanks!

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TMS570LS3137: Not able to open HET IDE application