This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

EK-TM4C1294XL: Status: Not Activated

Part Number: EK-TM4C1294XL
Other Parts Discussed in Thread: ENERGIA

Hello.

(I'm a Japanese, so I'm not good at English.
Sorry if the text is difficult to understand. )

What's in trouble:
“Status: Not Activated” and “OFFLINE” cannot be resolved.

environment:
windows10 64bit

I was reading and working on the board manual, but I had a problem. Then I checked the troubleshooting.
community.exosite.com/.../24

I confirmed that the MAC address is correct.
I don't know how to use "virtual COM port debug console", so I can't check if an IP address is assigned.

Could you tell me how to run "virtual COM port debug console" or other communication check methods?

thank you for reading.

  • Hello Asuka-san,

    asuka said:
    Could you tell me how to run "virtual COM port debug console" or other communication check methods?

    The LaunchPad can connect to a Terminal port software such as TeraTerm, Docklight, PuTTy, or Termite in order to output debug information you can read on your screen. Make sure to use setting 115200 Baud 8N1 when making the connection.

    To connect to the right port, you should open Device Manager and under Ports you should see a port such as "Stellaris Virtual Serial Port". You would select that one to connect to with your Terminal software.

  • Ralph Jacobi, thanks for your reply!
    I'm glad you know Japan :-)

    I did it using TeraTerm as you taught me, but it doesn't respond.
    I typed enter, but the screen is black and nothing appears.

    Before checking online connection, I wrote a program (Blink) using Energia.
    Does this cause serial communication failure?

    <Device manager>

    <Serial Port Setting>

    port: COM11
    baud rate: 115200
    data : 8bit
    parity: none
    stop bit: 1bit
    Flow control: none

  • Hello Asuka-san,

    When you have the terminal connected, can you reset the board and see if you get any output on it?

    If I remember TeraTerm right, it does not display what you type on the screen, so you won't see any display except what the LaunchPad sends. Usually programs that use the UART console will send a welcome message when they start up so you can be sure it is connected. So resetting the LaunchPad should help show that.

    You also can check if a terminal is working by loading a TivaWare example project like 'hello' to see if you get the output. This would be a simple way to make sure at least the board and your terminal are working together. If that works, then the issue could be with the exosite project itself.

    If TeraTerm doesn't work, you may want to try one of the others. Honestly I use Termite almost exclusively myself, so I don't have much experience with the others.

  • Hi,

    That example program is old. There could also be changes at Exosite side making it not to work. Also ask at Exosite Forum.

    -kel

  • Hi Ralph Jacobi,
    Thanks for always helping me out!

    After setting up TeraTerm, I pressed the reset button on the board, but it was not displayed anything.

    sample 1st: EK_TM4C1294XL-> Driver example-> UART example-> UART example
    When this sample was debugged, binary data was displayed in TeraTerm.
    A message that appears to be a welcome message was not displayed.

    sample 2nd: EK_TM4C1294XL-> Driver example-> Kernel example-> Hello example
    When this sample was debugged, it was output to the CCS terminal.

    Even if the status of the board was “OFFLINE” at exosite, I was able to write sample programs from JTAG.
    Is there a problem if the status is "OFFLINE" when I evaluate this board?

    Best regards.

  • Hello Asuka-san,

    asuka said:
    sample 1st: EK_TM4C1294XL-> Driver example-> UART example-> UART example
    When this sample was debugged, binary data was displayed in TeraTerm.
    A message that appears to be a welcome message was not displayed.

    It looks like the TI-RTOS examples use 9600 baud instead of 115200, try that and see if TeraTerm works better.

    The Exosite example stated this though: Once installed you can connect a terminal application to the COM port running at 115,200 baud, 8-N-1.

    So you will need to use 115200 with the Exosite example after verifying the UART console example from TI-RTOS at 9600.

    asuka said:
    Even if the status of the board was “OFFLINE” at exosite, I was able to write sample programs from JTAG.
    Is there a problem if the status is "OFFLINE" when I evaluate this board?

    I am not sure, that would be a question towards those who made the Exosite example. I don't have any experience with that example project. As Markel suggested, you may want to ask the Exosite forum about that.

    The extent I can help with is getting the UART Console setup for you get the debug information.

  • Hello, Ralph.
    Sorry for late reply.

    correction:
    sample 1st: EK_TM4C1294XL-> Driver example-> UART example-> UART example
    sample 1st: EK_TM4C1294XL-> Driver example-> UART example-> UART Logging

    I would like to ask at Exosite if there is any problem with the evaluation of “OFFLINE”.

    I followed your instructions but the situation did not change.
    However, I have an board of the same type.
    When I tried there, it operated normally.

    If possible, Please tell me a way to get a IP address using debug console?

    Best Regards,

    Asuka Shimamoto

  • Hello Markel.
    Sorry for late reply.

    As you told me, I will ask at Exosite Forum.
    Thank you.

    Asuka shimamoto

  • Hello Asuka-san,

    Unfortunately, details like how to get the IP adress with Debug console would need to be asked to Exosite because once the console is working it is that program which determines the outputs. I don't have any knowledge of that code base to help give feedback, sorry...

  • Hello, Ralph.

    Thank you for helping so many times!
    I was able to solve it thanks to you.
    I will ask other questions at EXOSITE.

    Best regards,

    Asuka shimamoto