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EK-TM4C123GXL: Not visible in Windows 10 device manager

Thomas Barber
Prodigy 20 points
Part Number: EK-TM4C123GXL

I'm trying to install the drivers for the EK-TM4C123 development kit in Windows 10.  When I plug it into the USB port, it is not visible under "Other Devices" or anywhere else in the device manager.  I've tried on two different Window 10 machines and gotten the same result.  There was no message from Windows 10 indicating there is any issue with the USB port. There is power to the EK-TM4C123 so the USB port at least has power.

  • 0
    TI__Guru 72500 points

    First, make sure you are connected to the correct USB port.

  • 0
    TI__Guru 72500 points

    Also, did you download the Windows 10 patch files? http://www.ti.com/tool/SW-TM4C

  • 0
    Prodigy 20 points

    It ended up being a bad cable.  When I switched the cable shipped in the box with a different USB cable, the device was recognized by Windows10 and I could install the drivers.

  • 0 in reply to Thomas Barber
    Guru 117855 points

    Greetings,

    If I may - thank you for "closing this loop."   

    My group has contact w/major cable manufacturers - there has been "substantial" Cable Piracy noted & reported.   

    The differential cable impedance demand of USB adds expense - pirates invest little (i.e. nothing) in (their) design - producing "Far out of spec" cables which may (sometimes) surprisingly work.   (usually not for long - internal wire to connector "joints" are often marginal & frail)

    Most are "Unable to detect such faulty cables" - attempting to transfer a large file - at near maximum speed for (your) particular USB revision - is one means of, "Faulty Cable Early Detection."    Should the price be "wonderful" - search for the Jolly Roger logo (usually placed just beneath the "big brand's" marking.)   

    Note that "super speed" USB cables are most at risk/vulnerable - due to their higher price (and greater pirate-realized profit margin...)