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Hi,
Please take a look at MathWorks FAQ at this link below:
If you have further questions, the best way to get support on MathWorks products is to contact MathWorks live tech support.
You can also search for answers or post a question on MATLAB Answers C2000 forum. Additionally, there is info on MathWorks support C2000 in Documentation and Examples.
I will close the thread from here as the software is supported by MathWorks team on their forum.