MSP430F249: Code Composer Studio v20.0.1 Installation Failure

Part Number: MSP430F249

Tool/software:

Hello all I'm attempting to install Code Composer Studio v20.0.1 but am unsuccessful in doing so.  I'm on Windows 10 in a corporate environment and am unable to disable endpoint security.  I am able to elevate and perform the install as an administrator though by right-clicking on the ccs_setup_20.0.1.00004.exe and doing "run as administrator" but it still errors out.  I attempted to also install the 12.8.1.00005.exe Web installer version of CCS but the same issue exists.  It seems like it gets to the ti_emu_pack_etc.. and fails.  Attached are the install logs. and error report that are generated when the install fails.  Additionally I'm using a proxy with authentication so maybe that's also one of the reasons?  Also I see in the log the failures with certutil.exe asking for administrator permissions but like I mentioned the installer is running as an administrator.  Is there a way to run this from a command prompt? 

ccs_install_20.0.1.00004.log
Log started 01/13/2025 at 10:17:19
Preferred installation mode : win32
Trying to init installer in mode win32
Mode win32 successfully initialized
[10:17:23] CCS_INFO: Installer timestamp 20250113101722
[10:17:23] Installer arguments 
[10:17:23] CCS_INFO: Initialization sets components_download_url to http://software-dl.ti.com/ccs/esd/CCSv20/CCS20.0.1.00004_win64/components
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\Texas Instruments\CCS 20.0.1.00004 Version. Setting variable oldVersion to empty value
[10:17:23] createshortcuts set to true
[10:17:24] CCS_INFO: Temporary folder set to C:\Users\JOEUSER\AppData\Local\Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849
[10:17:25] CCS_INFO: Components available: ARM_MPU_FEATURE_METADATA,AUTO_FEATURE_METADATA,BLACKHAWK_EMUPACK,C2000_FEATURE_METADATA,C29_FEATURE_METADATA,CCS_DOC,CCS_UTILS,CGT_DEFAULTLIBS_C2800,CGT_DEFAULTLIBS_C29,CGT_DEFAULTLIBS_C6000_V8P,CGT_DEFAULTLIBS_MSP430,CLOUDAGENT,DEV_SUPPORT_CC26XX,DEV_SUPPORT_CC3220,DEV_SUPPORT_CC3230,DEV_SUPPORT_CC32XX,DEV_SUPPORT_CC32XX_COMMON,DS,DS_FLASH,ECLIPSE,EMU_C2000_FLASH,EMU_TI,IDE_METADATA,LPCS_FEATURE_METADATA,MMWAVE_FEATURE_METADATA,MSP430_HEADER,MSP430_HEADER_GCC,MSP430_SUPPORT,MSP432_BUILD_DEBUG,MSPM0_FEATURE_METADATA,MSVC_REDIST_LATEST,NODEJS,PF_ARM_MPU,PF_AUTO,PF_C28,PF_C29,PF_C6000SC,PF_HERCULES,PF_MMWAVE,PF_MSP430,PF_MSP432,PF_MSPM0,PF_OMAPL,PF_SITARA_MCU,PF_SP_MCU,PF_TM4C,PF_TM4E,SEGGER_J_LINK,SEGGER_J_LINK_DRIVERS,SHARED_DEVICE_SUPPORT,SITARA_MCU_FEATURE_METADATA,SP_MCU_FEATURE_METADATA,SYSCONFIG,TARGETDB_DEF_PROPS,TARGET_METADATA,THEIA,TIREX,TIVA_STELLARIS_DRIVERS,TI_ARM_CLANG,YAROV
[10:17:25] CCS_INFO: Components default folder is set to C:\Users\JOEUSER\Downloads\CCS_20.0.1.00004_win\CCS_20.0.1.00004_win/components
[10:17:25] CCS_INFO: Components override folder is set to C:\Users\JOEUSER\Downloads\CCS_20.0.1.00004_win\CCS_20.0.1.00004_win/components
[10:17:30] CCS_INFO: Anti-virus detected
[10:18:36] CCS_INFO: Testing c:/program files/ in install path c:/ti/ccs2001
[10:18:36] CCS_INFO: Testing c:/program files \(x86\)/ in install path c:/ti/ccs2001
[10:18:36] CCS_INFO: Testing c:/program files/ in install path c:/ti/ccs2001
[10:18:36] Logdir = C:\ti\ccs2001/ccs/install_logs/20250113101722
[10:18:36] CCS_INFO: CCStudio set to C:/ti/ccs2001/ccs/theia/ccstudio.exe
[10:18:36] CCS_INFO: setting project.component(CCS_UTILS).selected to 0
[10:18:37] CCS_INFO: setting project.component(TIREX).selected to 0
[10:18:37] CCS_INFO: setting project.component(THEIA).selected to 0
[10:18:37] CCS_INFO: setting project.component(ECLIPSE).selected to 0
[10:18:37] CCS_INFO: setting project.component(NODEJS).selected to 0
[10:18:37] CCS_INFO: setting project.component(DS).selected to 0
[10:18:37] CCS_INFO: setting project.component(DS_FLASH).selected to 0
[10:18:37] CCS_INFO: setting project.component(CLOUDAGENT).selected to 0
[10:18:37] CCS_INFO: setting project.component(SYSCONFIG).selected to 0
[10:18:37] CCS_INFO: setting project.component(EMU_TI).selected to 0
[10:18:37] CCS_INFO: setting project.component(TI_ARM_CLANG).selected to 0
[10:18:37] CCS_INFO: setting project.component(CCS_DOC).selected to 0
[10:18:37] CCS_INFO: setting project.component(TARGETDB_DEF_PROPS).selected to 0
[10:18:37] CCS_INFO: setting project.component(YAROV).selected to 0
[10:18:37] CCS_INFO: setting project.component(TARGET_METADATA).selected to 0
[10:18:37] CCS_INFO: setting project.component(IDE_METADATA).selected to 0
[10:18:37] CCS_INFO: setting project.component(SEGGER_J_LINK).selected to 0
[10:18:37] CCS_INFO: setting project.component(CGT_DEFAULTLIBS_MSP430).selected to 0
[10:18:37] CCS_INFO: setting project.component(CGT_DEFAULTLIBS_C2800).selected to 0
[10:18:37] CCS_INFO: setting project.component(CGT_DEFAULTLIBS_C6000_V8P).selected to 0
[10:18:37] CCS_INFO: setting project.component(CGT_DEFAULTLIBS_C29).selected to 0
[10:18:37] CCS_INFO: setting project.component(TIVA_STELLARIS_DRIVERS).selected to 0
[10:18:37] THEIA NOTSET 20.0.0.20241129081620
[10:18:37] THEIA selected: 1
[10:18:37] THEIA: Installed Version: NOTSET Current Version: 20.0.0.20241129081620
[10:18:37] ECLIPSE NOTSET 20.0.0.202411291303
[10:18:37] ECLIPSE selected: 1
[10:18:37] ECLIPSE: Installed Version: NOTSET Current Version: 20.0.0.202411291303
[10:18:37] DS NOTSET 20.0.0.3612
[10:18:37] DS selected: 1
[10:18:37] DS: Installed Version: NOTSET Current Version: 20.0.0.3612
[10:18:37] DS_FLASH NOTSET 20.0.0.3612
[10:18:37] DS_FLASH selected: 1
[10:18:37] DS_FLASH: Installed Version: NOTSET Current Version: 20.0.0.3612
[10:18:37] CLOUDAGENT NOTSET 0.5.5046
[10:18:37] CLOUDAGENT selected: 1
[10:18:37] CLOUDAGENT: Installed Version: NOTSET Current Version: 0.5.5046
[10:18:37] EMU_TI NOTSET 20.0.0.3283
[10:18:37] EMU_TI selected: 1
[10:18:37] EMU_TI: Installed Version: NOTSET Current Version: 20.0.0.3283
[10:18:37] NODEJS NOTSET 18.16.0
[10:18:37] NODEJS selected: 1
[10:18:37] NODEJS: Installed Version: NOTSET Current Version: 18.16.0
[10:18:37] CCS_UTILS NOTSET 1.0.0.20230823
[10:18:37] CCS_UTILS selected: 1
[10:18:37] CCS_UTILS: Installed Version: NOTSET Current Version: 1.0.0.20230823
[10:18:37] SYSCONFIG NOTSET 1.22.0.3893
[10:18:37] SYSCONFIG selected: 1
[10:18:37] SYSCONFIG: Installed Version: NOTSET Current Version: 1.22.0.3893
[10:18:37] YAROV NOTSET 2.0.1
[10:18:37] YAROV selected: 1
[10:18:37] YAROV: Installed Version: NOTSET Current Version: 2.0.1
[10:18:37] TARGETDB_DEF_PROPS NOTSET 12.3.0.N202303010900
[10:18:37] TARGETDB_DEF_PROPS selected: 1
[10:18:37] TARGETDB_DEF_PROPS: Installed Version: NOTSET Current Version: 12.3.0.N202303010900
[10:18:37] TIREX NOTSET 4.20.0.202411191616
[10:18:37] TIREX selected: 1
[10:18:37] TIREX: Installed Version: NOTSET Current Version: 4.20.0.202411191616
[10:18:37] TI_ARM_CLANG NOTSET 4.0.1.LTS
[10:18:37] TI_ARM_CLANG selected: 1
[10:18:37] TI_ARM_CLANG: Installed Version: NOTSET Current Version: 4.0.1.LTS
[10:18:37] CCS_DOC NOTSET 20.0.1.00004
[10:18:37] CCS_DOC selected: 1
[10:18:37] CCS_DOC: Installed Version: NOTSET Current Version: 20.0.1.00004
[10:18:37] TARGET_METADATA NOTSET 1.5.2.0
[10:18:37] TARGET_METADATA selected: 1
[10:18:37] TARGET_METADATA: Installed Version: NOTSET Current Version: 1.5.2.0
[10:18:38] IDE_METADATA NOTSET 1.6.1
[10:18:38] IDE_METADATA selected: 1
[10:18:38] IDE_METADATA: Installed Version: NOTSET Current Version: 1.6.1
[10:18:38] SEGGER_J_LINK NOTSET 7.96.0
[10:18:38] SEGGER_J_LINK selected: 1
[10:18:38] SEGGER_J_LINK: Installed Version: NOTSET Current Version: 7.96.0
[10:18:38] CGT_DEFAULTLIBS_MSP430 NOTSET 21.6.1.LTS
[10:18:38] CGT_DEFAULTLIBS_MSP430 selected: 1
[10:18:38] CGT_DEFAULTLIBS_MSP430: Installed Version: NOTSET Current Version: 21.6.1.LTS
[10:18:38] CGT_DEFAULTLIBS_C2800 NOTSET 22.6.1.LTS
[10:18:38] CGT_DEFAULTLIBS_C2800 selected: 1
[10:18:38] CGT_DEFAULTLIBS_C2800: Installed Version: NOTSET Current Version: 22.6.1.LTS
[10:18:38] CGT_DEFAULTLIBS_C6000_V8P NOTSET 8.3.13
[10:18:38] CGT_DEFAULTLIBS_C6000_V8P selected: 1
[10:18:38] CGT_DEFAULTLIBS_C6000_V8P: Installed Version: NOTSET Current Version: 8.3.13
[10:18:38] CGT_DEFAULTLIBS_C29 NOTSET 1.0.0.LTS
[10:18:38] CGT_DEFAULTLIBS_C29 selected: 1
[10:18:38] CGT_DEFAULTLIBS_C29: Installed Version: NOTSET Current Version: 1.0.0.LTS
[10:18:38] TIVA_STELLARIS_DRIVERS NOTSET 2.1.3.15
[10:18:38] TIVA_STELLARIS_DRIVERS selected: 1
[10:18:38] TIVA_STELLARIS_DRIVERS: Installed Version: NOTSET Current Version: 2.1.3.15
[10:18:38] PF_MSPM0 selected: 1
[10:18:38] PF_MSPM0: Installed Version: NOTSET Current Version: 1.12.00.02
[10:18:38] PF_MSP430 selected: 1
[10:18:38] PF_MSP430: Installed Version: NOTSET Current Version: 11.1.0.20211104
[10:18:38] PF_C28 selected: 1
[10:18:38] PF_C28: Installed Version: NOTSET Current Version: 6.23.2.0
[10:18:38] PF_WCONN selected: 1
[10:18:38] PF_ARM_MPU selected: 1
[10:18:38] PF_ARM_MPU: Installed Version: NOTSET Current Version: 1.6.7
[10:18:38] PF_SITARA_MCU selected: 1
[10:18:38] PF_SITARA_MCU: Installed Version: NOTSET Current Version: 1.3.10
[10:18:38] PF_MMWAVE selected: 1
[10:18:38] PF_MMWAVE: Installed Version: NOTSET Current Version: 1.7.17
[10:18:38] PF_HERCULES selected: 1
[10:18:38] PF_HERCULES: Installed Version: NOTSET Current Version: 6.0.9
[10:18:38] PF_TM4C selected: 1
[10:18:39] PF_TM4C: Installed Version: NOTSET Current Version: 2.1.1.15071
[10:18:39] PF_C6000SC selected: 1
[10:18:39] PF_C6000SC: Installed Version: NOTSET Current Version: 1.1.7
[10:18:39] PF_OMAPL selected: 1
[10:18:39] PF_OMAPL: Installed Version: NOTSET Current Version: 1.1.2
[10:18:39] PF_MSP432 selected: 1
[10:18:39] PF_MSP432: Installed Version: NOTSET Current Version: 8.2.2.0
[10:18:39] MSVC_REDIST_LATEST NOTSET 14.38.33135
[10:18:39] MSVC_REDIST_LATEST selected: 1}
[10:18:39] SEGGER_J_LINK_DRIVERS NOTSET 1.0.1.0
[10:18:39] SEGGER_J_LINK_DRIVERS selected: 1}
[10:18:39] BLACKHAWK_EMUPACK NOTSET 9.0.0.002
[10:18:39] BLACKHAWK_EMUPACK selected: 1}
Preparing to Install
[10:19:00] CCS_INFO: Components default url is set to http://software-dl.ti.com/ccs/esd/CCSv20/CCS20.0.1.00004_win64/components
[10:19:00] CCS_INFO: Components download url is set to http://software-dl.ti.com/ccs/esd/CCSv20/CCS20.0.1.00004_win64/components
[10:19:00] CCS_INFO: Starting installation
[10:19:00] Install Version : 20.0.1.00004
[10:19:00] Install Source  : C:/Users/JOEUSER/Downloads/CCS_20.0.1.00004_win/CCS_20.0.1.00004_win
[10:19:00] Install Temp    : C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849
[10:19:00] Install Type    : Offline
[10:19:00] OS              : Windows NT
[10:19:00] OS Name         : Windows 10
[10:19:00] OS Version      : 10.0 sp 0
[10:19:00] OS  Platform    : windows-x64 64-bit
[10:19:00] OSD             : Windows10-64-bit
[10:19:00] User ID         : JOEUSER
[10:19:00] Timezone        : -0800
[10:19:00] InstallTime(GMT): 01/13/2025 18:17:23(GMT) 
[10:19:00] IPAddress       : 10.6.25.87
[10:19:00] Update/Rerun    : false
[10:19:00] Install GUID    : 189a48fc-0982-4df7-5474-cdea126308d4
[10:19:01] Command line    : 
Setting variable proxyInfoTmp from C:\Users\JOEUSER\AppData\Local\Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/util/lsproxy.exe http://www.google.com
Script exit code: 0

Script output:
 proxy-name.domain.com:8080

Script stderr:
 

[10:19:01] CCS_INFO: Running ccs_monitor 20640 C:\Users\JOEUSER\AppData\Local\Temp/mon_1398cd2c-b68f-4b40-7b00-eebb90963849 http://software-dl.ti.com/ccs/esd/tia -x proxy-name.domain.com:8080
Executing C:\Users\JOEUSER\AppData\Local\Temp/mon_1398cd2c-b68f-4b40-7b00-eebb90963849/util/ccs_monitor.bat 20640 "C:\Users\JOEUSER\AppData\Local\Temp/mon_1398cd2c-b68f-4b40-7b00-eebb90963849" http://software-dl.ti.com/ccs/esd/tia/CCS20.0.1.00004_windows-x64_ "-x proxy-name.domain.com:8080" &
Script exit code: 0

Script output:
 

Script stderr:
 

[10:19:03] CCS_INFO: Downloading http://software-dl.ti.com/ccs/esd/tia/CCS20.0.1.00004_tia_windows-x64_start_offline.zip
[10:19:05] CCS_INFO: Return values from downloadMarker http://software-dl.ti.com/ccs/esd/tia/CCS20.0.1.00004_tia_windows-x64_start_offline.zip: 
[10:19:05] CCS_INFO: Running install-certs.bat to pre-install driver certificates.
Executing C:\Users\JOEUSER\AppData\Local\Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/util/certificates/install-certs.bat 
Script exit code: unknown signal

Script output:
 
C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ewa1.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ewa2.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ewa3.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ewa4.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\sd1.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ti1.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ti2.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ti3.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\ti4.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

C:\Users\JOEUSER\AppData\Local\Temp\ccs_1398cd2c-b68f-4b40-7b00-eebb90963849\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_13~1\util\CERTIF~1\\msp_704.p7b 
Administrator permissions are needed to use the selected options.  Use an administrator command prompt to complete these tasks.
CertUtil: The requested operation requires elevation.

Script stderr:
 child killed: unknown signal

Error running C:\Users\JOEUSER\AppData\Local\Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/util/certificates/install-certs.bat : child killed: unknown signal
[10:19:06] CCS_WARNING: Unable to run install-certs.bat: Error running C:\Users\JOEUSER\AppData\Local\Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/util/certificates/install-certs.bat : child killed: unknown signal: unknown signal
[10:19:06] CCS_INFO: Components:
[10:19:06] CCS_INFO: BLACKHAWK_EMUPACK: 1
[10:19:06] CCS_INFO: CCS_DOC: 1
[10:19:06] CCS_INFO: CCS_UTILS: 1
[10:19:06] CCS_INFO: CGT_DEFAULTLIBS_C2800: 1
[10:19:06] CCS_INFO: CGT_DEFAULTLIBS_C29: 1
[10:19:06] CCS_INFO: CGT_DEFAULTLIBS_C6000_V8P: 1
[10:19:06] CCS_INFO: CGT_DEFAULTLIBS_MSP430: 1
[10:19:06] CCS_INFO: CLOUDAGENT: 1
[10:19:06] CCS_INFO: DS: 1
[10:19:06] CCS_INFO: DS_FLASH: 1
[10:19:06] CCS_INFO: ECLIPSE: 1
[10:19:06] CCS_INFO: EMU_TI: 1
[10:19:06] CCS_INFO: IDE_METADATA: 1
[10:19:06] CCS_INFO: MSVC_REDIST_LATEST: 1
[10:19:06] CCS_INFO: NODEJS: 1
[10:19:06] CCS_INFO: PF_ARM_MPU: 0
[10:19:06] CCS_INFO: PF_AUTO: 1
[10:19:06] CCS_INFO: PF_C28: 0
[10:19:06] CCS_INFO: PF_C6000SC: 0
[10:19:06] CCS_INFO: PF_HERCULES: 0
[10:19:06] CCS_INFO: PF_MMWAVE: 0
[10:19:06] CCS_INFO: PF_MSP430: 1
[10:19:06] CCS_INFO: PF_MSP432: 0
[10:19:06] CCS_INFO: PF_MSPM0: 0
[10:19:06] CCS_INFO: PF_OMAPL: 0
[10:19:06] CCS_INFO: PF_SITARA_MCU: 0
[10:19:06] CCS_INFO: PF_TM4C: 0
[10:19:06] CCS_INFO: SEGGER_J_LINK: 1
[10:19:06] CCS_INFO: SEGGER_J_LINK_DRIVERS: 1
[10:19:06] CCS_INFO: SYSCONFIG: 1
[10:19:06] CCS_INFO: TARGETDB_DEF_PROPS: 1
[10:19:06] CCS_INFO: TARGET_METADATA: 1
[10:19:06] CCS_INFO: THEIA: 1
[10:19:06] CCS_INFO: TIREX: 1
[10:19:06] CCS_INFO: TIVA_STELLARIS_DRIVERS: 1
[10:19:06] CCS_INFO: TI_ARM_CLANG: 1
[10:19:06] CCS_INFO: YAROV: 1
[10:19:06] CCS_INFO: rerun/update: false
Preparing to Install
Unpacking files
[10:19:13] CCS_INFO: Done installing THEIA
Unpacking files
[10:19:17] CCS_INFO: Done installing Eclipse
Unpacking files
[10:19:18] CCS_INFO: Installing DS
[10:19:18] showprogress = false
[10:19:18] CCS_INFO: Installing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/DS/ti_dspack_ibsetup_x64_20.0.0.3612.exe
[10:19:18] CCS_INFO: Actual executable C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/DS/ti_dspack_ibsetup_x64_20.0.0.3612.exe
Executing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/DS/ti_dspack_ibsetup_x64_20.0.0.3612.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  
Script exit code: 0

Script output:
 

Script stderr:
 

[10:19:27] CCS_INFO: Done installing executable DS C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/DS/ti_dspack_ibsetup_x64_20.0.0.3612.exe
Unpacking files
[10:19:28] CCS_INFO: Done installing DS_FLASH
Unpacking files
[10:20:17] CCS_INFO: Done installing CLOUDAGENT
Unpacking files
[10:20:18] CCS_INFO: Installing EMU_TI
[10:20:18] showprogress = false
[10:20:18] CCS_INFO: Installing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe
[10:20:18] CCS_INFO: Actual executable C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe
Executing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc
Script exit code: 

Script output:
 

Script stderr:
 

Unknown error while running C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc
[10:21:08] CCS_INFO: Installing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe
[10:21:08] CCS_INFO: Actual executable C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe
Executing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc
Script exit code: 

Script output:
 

Script stderr:
 

Unknown error while running C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc
[10:21:09] CCS_INFO: Installing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe
[10:21:09] CCS_INFO: Actual executable C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe
Executing C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc
Script exit code: 

Script output:
 

Script stderr:
 

Unknown error while running C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc
[10:21:10] CCS_ERROR: Unable to install executable C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe: Unknown error while running C:/Users/JOEUSER/AppData/Local/Temp/ccs_1398cd2c-b68f-4b40-7b00-eebb90963849/EMU_TI/ti_emupack_setup_20.0.0.3283_win_64.exe --prefix "C:\ti\ccs2001/ccs" --eclipseprefix "C:/ti/ccs2001/ccs/eclipse" --mode unattended   --installer-log "C:\ti\ccs2001/ccs/install_logs/20250113101722"  --enable-components c2800,arm,xds100,xds2xx,xds560,c6000 --disable-components c5500,omap,davinci,scripting,doc: 
[10:21:10] CCS_INFO: In installationAbortedActionList
[10:21:13] CCS_ERROR: CCS 20.0.1.00004 failed to install.
[10:21:13] CCS_INFO: Downloading http://software-dl.ti.com/ccs/esd/tia/CCS20.0.1.00004_tia_windows-x64_failed_offline.zip
[10:21:15] CCS_INFO: Return values from downloadMarker http://software-dl.ti.com/ccs/esd/tia/CCS20.0.1.00004_tia_windows-x64_failed_offline.zip: 
[10:21:15] CCS_INFO: Deleting C:\ti\ccs2001/ccs? : !false
[10:21:19] Moving logfile to C:\ti\ccs2001/ccs/install_logs/20250113101722/ccs_install_20.0.1.00004.log

error_report.txt
av={Trellix Endpoint Security} {Windows Defender}
logdir=C:\ti\ccs2001/ccs/install_logs/20250109172107
GUID=189a48fc-0982-4df7-5474-cdea126308d4
type=IB
email=joe.user@domain.com

  • Also I see in the log the failures with certutil.exe asking for administrator permissions but like I mentioned the installer is running as an administrator.  Is there a way to run this from a command prompt? 

    Can you try running the certutil command from an elevated cmd console? The exact command to run is the command in the logs that failed.

    Also, are there any other logs in: <CCS 20 INSTALL DIR>\ccs\install_logs? Please any other logs in this folder. You can just zip the whole folder and attach to this thread.

    Thanks

    lo

  • The only only log file is the "debugserver_20.0.0.3612_install.log file (attached).  I cannot run that exact command as it disappears (when the installer fails it deletes the directory).

    Found a fix based on the install log.  The failure was occurring here with the adding of the "TrustedPublisher" to the windows keystore.  

    "C:\Users\JOEUSER\AppData\Local\Temp\ccs_d3bb120a-8ef4-4352-5bae-f623ea849f0d\util\certificates>C:\WINDOWS\system32\certutil.exe -addstore "TrustedPublisher" C:\Users\JOEUSER\AppData\Local\Temp\CCS_D3~1\util\CERTIF~1\\ewa1.p7b
    Administrator permissions are needed to use the selected options. Use an administrator command prompt to complete these tasks.
    CertUtil: The requested operation requires elevation."

    The trick is to:

    1) Let the installer run until you see the fail message comes up.

    2) With the fail message still up, open up an elevated command prompt and 'cd' to C:\Users\<YOUR USER>\AppData\Local\Temp\ccs_<current GUID>\util\certificates> 

    2) run the install-certs.bat which will now successfully install the certificates now that the command prompt is properly in an elevated command prompt.

    3) hit retry on the installer which will fail, or just hit cancel once you have done the above.  

    4) now that the certs are installed re-run the installer and it will no longer hang up on this issue.

    debugserver_20.0.0.3612_install.log

**Attention** This is a public forum