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MSP430I2021: Ausfall Mikrocontroller MSP430I2021TRHB

Tor Wareneingang
Prodigy 10 points
Part Number: MSP430I2021


Tool/software:

Dear Sir or Madam

Why I have not got a reply via E-Mail about the topic CS2831477  - Ausfall Mikrocontroller MSP430I2021TRHB

I Send you the answers via E-Mail but have not got any reply back from you.

The situation was that that we have failires and need any clairification.

A Mr. darren May Amahin wanted to send us a reply after 5 days from 20.06.2025 but we are awaiting this.

We are very upset about this situation because we need to know an answer.

Please proceed this with a high priority.

Sincerely

Gürcan Ergül

  • 0
    TI__Genius 10285 points

    Hi Gürcan,

    Please share the info for this case. Who are you communicating with? Is this a technical question?

    Please share the email address you sent to. Is there any E2E thread related to this case?

  • 0 in reply to Yuhao Zhao
    Prodigy 10 points

    I wrote an E-Mail to support@ti.com and I am awaiting a reply for a solution. 

    Following topic needs to be disucessed:

    We have the following problem that several components MSP430I2021TRHB are defective. I have received the following text: Unfortunately, the input on pin 19 and the output on pin 20 are defective on a large number of MSP430I2021TRHB microcontrollers. As we adhere to the specifications given in the data sheet, we cannot explain why the microcontrollers have broken. We would be grateful if you could analyze the microcontrollers so that we can get to the bottom of the problem. We can send you three of them in advance for testing. How should we proceed?

    Could you please support me in this process.

    Thank you very much.

  • 0 in reply to Tor Wareneingang
    TI__Genius 10285 points
    1. What are the manifestations of the problem? What do you mean 'the input on pin 19 and the output on pin 20 are defective'? Could you describe how you test the problem?
    2. How many 430 having problem? Did you test it in factory test or customer return?
    3. Which region are you located in? Europe? Please share the region/country info so I can include relating support in.

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