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MSP-EXP430G2ET: SO#536488 / MSP-EXP430G2ET saying "MSP-FET / eZ-FET recovery failed" error

Part Number: MSP-EXP430G2ET
Other Parts Discussed in Thread: MSP-FET

Dear Technical Support,
Please verify for MSP-EXP430G2ET and provide guidance for proper operation.
Or confirm if can be considered as defective ?
    
      CUSTOMER INFORMED US THAT THE ITEM IS NOT WORKIN CORRECTLLY AND ITS DEFECT.
      After purchasing it, I connected to PC to use it,but an error message
      saying "MSP-FET / eZ-FET recovery failed" appeared, and I was unable to
      get it to be recognized or work properly."
     
      [Connection Method]
I am connecting the device directly to my PC using the
      USB cable that came with the product.
      [OS]
Windows 11
     
      COULD YOU PLEASE ADVISE POSSIBLE CAUSE OF THIS? THANKS
      

 

Regards, 
Manuel

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