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MSPM0-SDK: Error Message during install CCS

Logan Kim
Prodigy 30 points

Part Number: MSPM0-SDK

Hello Team,

 

I got inquriy from customer as below.

When they install the CCS, the error below is appearing. could you let me know how can we proceed the next step?

Thank you.

  • 0
    TI__Guru**** 486581 points

    Hello,

    Please make sure that the customer fully extracts the installer zip package before trying to run the installer. The most common cause of the issue you described is when users open the zip file and try to execute the installer executable in the zip package without extracting it first.

    Thanks

    ki

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