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unable to program the MSP430F5529 via USB BSL

Other Parts Discussed in Thread: MSP430F5529, MSP-TS430PN80USB

HI.

I have a product that was developed for about one year, and it now entered into production. The product use MSP430F5529 with the USB hardware available for firmware update purposes. THe HW is pretty much like the MSP-EXP430F5529.


My problem is that when I got the production boards I tried to download the FW via USB BSL and when the windows app (Firmware Update Utility) is downloading the RAM bootloader, suddenly it says "USB device was unplugged!" and the process is canceled.


So I said to me, "OK, I have change the firmware, or something" but, I tried the same FW/SW tieh my prototypes and It worked OK! So then I have checked the uC and the prototyps revision was REV E and my production boards are REV I.


I have red the errata sheets, but I can`t find the solution. I tried to load the BSL code BSL.00.07.87.37 just in case, but it didn´t fix my problem.


Do you have any idea what to do?

Thanks in advance!

EDIT 1:

I tried the Python version of the firmware updater placed in the USB Lib, and It worked. I was trying to use the Visual Studio version that is on older versions of the LIB. So, there is something that has changed in between.

Do you know how to manage the issue for the c++ version ? Many thanks

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