hi,
Out product is connected to a 12V main supply, which is stepped down with a linear regulator (TLV70133).
The connection to the main supply is made through a connector. We had reports that the product is failing at power up and sometimes even after main power up.
In order to reproduce the behavior we tried in lab some test. We made several imperfect connection of the main connector (removed and trembled insert), and at some point the device did not power up although the connector was fully inserted.
After voltage analysis we could see that the device did not power up after a certain voltage waveform, thus we concluded that there is an issue in the supply management.
For ease of test we removed majority of the code, and it remained only the power management, watchdog, and a heart-beat LED (clock remains default).
On the screenshot of the oscilloscope you can see on channel 1 – the heartbeat and on channel 2 the Vdd supply.
There are 3 voltage dips due to the imperfect connection which we make with the main connector. After the voltage stabilizes the CPU is not running.
We observed that it can power up only with a complete power removal. The RST line does not work, it does not reset the micro.
For the PMM we have tried to set the voltage cores to different levels (0-3) but the results remained the same.
At this point we do not know how to fix this.
P.S. We have applied patches for errata PMM17, SYS14, and afterwards we have turned OFF the LDO.
any help is more than welcome
thanks a lot in advance
KR
Vincenzo
