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MSP-GANG: MSP-GANG show ERROR 10: CRC Access key. Key corrupted. Access to programmer is blocked.

Andy918
Intellectual 600 points
Part Number: MSP-GANG

Hi TI support team,

      My customer buys new MSP-GANG , the MSP-GANG LCD display always show "Failed ! Error 10 Access Key CRC"

      We use MSP-GANG Programmer GUI connect to PC test , the GUI show "ERROR 10: CRC Access key. Key corrupted. Access to programmer is blocked."

      We have tested Gang API Firmware Update & Self test & Buttons test , All the test are passed no Error

       But can't programmer any code to MCU. always show ERROR 10: 

       How to fix the issue?

Thanks,

Andy 

MSP-GANG LCD display always show "Failed ! Error 10 Access Key CRC"

 

The MSP-GANG Programmer GUI show "ERROR 10: CRC Access key. Key corrupted. Access to programmer is blocked."

3527.MSP-GANG-SelTestReport.txt
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=== MSP-GANG Self test results ( Thursday, March 05, 2020, 14:51:15 ) ===
Adapter SN ------: 19110459
Hardware --------: G430: 01.04
Access key ------: MSP-GANG Programmer
Silicon Number --: 8CC0 B06F 1400 1200
API Firmware ----: MSP-Gang A430: 01.03.03.00
BOOT Firmware ---: G430BOOT B430: 01.00.02.00
GUI Software ----: MSP-Gang-GUI G430: 01.03.03.00
DLL Software ----: MSP-Gang-DLL D430: 01.03.03.00
================ Test results =============
No. name parameter limits result status
1: Data Bus (ALL LOW) 0x0000 (0x0000 - 0x0000) Result: 0x00 ... >> OK <<
2: Data Bus (ALL HIGH) 0x00FF (0xFFFF - 0xFFFF) Result: 0xFFFF ... >> OK <<
3: Data Bus (D-0 HI ) 0x0001 (0x0101 - 0x0101) Result: 0x0101 ... >> OK <<
4: Data Bus (D-1 HI ) 0x0002 (0x0202 - 0x0202) Result: 0x0202 ... >> OK <<
5: Data Bus (D-2 HI ) 0x0004 (0x0404 - 0x0404) Result: 0x0404 ... >> OK <<
6: Data Bus (D-3 HI ) 0x0008 (0x0808 - 0x0808) Result: 0x0808 ... >> OK <<
7: Data Bus (D-4 HI ) 0x0010 (0x1010 - 0x1010) Result: 0x1010 ... >> OK <<
8: Data Bus (D-5 HI ) 0x0020 (0x2020 - 0x2020) Result: 0x2020 ... >> OK <<
9: Data Bus (D-6 HI ) 0x0040 (0x4040 - 0x4040) Result: 0x4040 ... >> OK <<
10: Data Bus (D-7 HI ) 0x0080 (0x8080 - 0x8080) Result: 0x8080 ... >> OK <<
11: Data-2 Bus (ALL LOW) 0x0000 (0x0000 - 0x0000) Result: 0x00 ... >> OK <<
12: Data-2 Bus (ALL HIGH) 0x00FF (0xFFFF - 0xFFFF) Result: 0xFFFF ... >> OK <<
13: Data-2 Bus (D2-0 HI ) 0x0001 (0x0101 - 0x0101) Result: 0x0101 ... >> OK <<
14: Data-2 Bus (D2-1 HI ) 0x0002 (0x0202 - 0x0202) Result: 0x0202 ... >> OK <<
15: Data-2 Bus (D2-2 HI ) 0x0004 (0x0404 - 0x0404) Result: 0x0404 ... >> OK <<
16: Data-2 Bus (D2-3 HI ) 0x0008 (0x0808 - 0x0808) Result: 0x0808 ... >> OK <<
17: Data-2 Bus (D2-4 HI ) 0x0010 (0x1010 - 0x1010) Result: 0x1010 ... >> OK <<
18: Data-2 Bus (D2-5 HI ) 0x0020 (0x2020 - 0x2020) Result: 0x2020 ... >> OK <<
19: Data-2 Bus (D2-6 HI ) 0x0040 (0x4040 - 0x4040) Result: 0x4040 ... >> OK <<
20: Data-2 Bus (D2-7 HI ) 0x0080 (0x8080 - 0x8080) Result: 0x8080 ... >> OK <<
21: Vcc Target-1 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.02 V ... >> OK <<
22: Vcc Target-2 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
23: Vcc Target-3 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
24: Vcc Target-4 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
25: Vcc Target-5 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
26: Vcc Target-6 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
27: Vcc Target-7 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
28: Vcc Target-8 (ALL OFF) 0.00 V ( 0.00 to 0.30) Result: 0.01 V ... >> OK <<
29: Translators VT (OFF) 0.00 V ( 0.00 to 0.50) Result: 0.01 V ... >> OK <<
30: Translators VT (ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.76 V ... >> OK <<
31: Translators VT (ON 2.7V) 2.70 V ( 2.50 to 2.90) Result: 2.65 V ... >> OK <<
32: Translators VT (ON 3.6V) 3.60 V ( 3.40 to 3.80) Result: 3.54 V ... >> OK <<
33: Vpp Voltage-in 10.00 V ( 8.00 to 12.00) Result: 10.72 V ... >> OK <<
34: Vpp Voltage 7.00 V ( 6.50 to 7.30) Result: 6.86 V ... >> OK <<
35: Internal Vcc-3.3V 3.30 V ( 3.20 to 3.40) Result: 3.31 V ... >> OK <<
36: Vcc Target-1 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.82 V ... >> OK <<
37: Vcc Target-2 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.81 V ... >> OK <<
38: Vcc Target-3 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.80 V ... >> OK <<
39: Vcc Target-4 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.79 V ... >> OK <<
40: Vcc Target-5 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.80 V ... >> OK <<
41: Vcc Target-6 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.79 V ... >> OK <<
42: Vcc Target-7 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.81 V ... >> OK <<
43: Vcc Target-8 (ALL ON 1.8V) 1.80 V ( 1.60 to 2.00) Result: 1.81 V ... >> OK <<
44: Vcc Target-1 (ALL ON 2.7V) 2.70 V ( 2.50 to 2.90) Result: 2.71 V ... >> OK <<
45: Vcc Target-2 (ALL ON 2.7V) 2.70 V ( 2.50 to 2.90) Result: 2.71 V ... >> OK <<
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