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MSP432P401R: Bootloader issues

Part Number: MSP432P401R

Hi Experts

My customer is having the following issue:

We are using UART to communicate with the MSP432P401RIPZR and we cannot get the BSL to connect. We are under the impression that the chip we have is a blank/virgin chip. We are wondering if the MSP432s are shipped without the bootloader firmware loaded. From what we have read the only pins that are initially required are the UART0 Tx and RX pins (P1.2 and P1.3). We have those pins connected via an FTDI FT232RL USB to UART chip.

I have asked the customer for a schematic showing device connections and will provide that when it is available.

Can you help with these questions?

Best regards,

Jim B

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